One place for
everything.
Customer conversations, organisation, documents, follow-ups, research — all handled. You check in when it suits you.
Customer conversations,
handled
Responds in your voice
Answers questions, handles refunds, tracks orders — in your tone, in their language, any time of day.
Handles orders end-to-end
Look up orders, process refunds, modify shipments. Customers get answers without waiting for you.
Knows when to ask you
Omni is designed to escalate when something needs a human decision, flagging it for you with full context.
One place to
keep track
Meetings and appointments
Keeps track of what's coming up and makes sure nothing slips. Your 2pm is confirmed — here's what you need.
Follow-ups and reminders
That thing you were meant to chase last week? Omni remembers. It nudges you before things become a problem.
Works around the clock
Customers get help at 2am. Reminders fire on time. You check in when it suits you.
Paperwork,
sorted
Invoices and payments
That invoice is 14 days overdue. Want Omni to chase it? Payments tracked, nothing forgotten.
Contracts and requests
Omni organises what comes in and flags what needs your attention. Less filing, more doing.
Flags what matters
Overdue invoices, unanswered messages, things that need a decision — brought to you before they become a problem.
Answers when
you need them
Ask instead of searching
Competitor pricing, supplier info, market context. Ask Omni instead of spending an hour online.
Learns your business
The longer Omni works with you, the better it gets. It builds context over time — your preferences, your patterns, your priorities.
40+ languages
Your customers get answers in their language. You don't have to think about it.
Helpful —
not intrusive
Your data, protected
Hosted in the EU. Fully GDPR compliant. Everything encrypted. We take this seriously so you don't have to worry about it.
You stay in control
Omni doesn't take over. You decide what it handles, what it tracks, and when it checks in.
Your branding, your voice
Match your colours, tone, and style. Omni sounds like you — because it should.
Try it for yourself
30 days free. No card needed. Five minutes to set up. See how much lighter things feel.